Man I’m so happy with Auto Galaxy Hawaii. After going to several other dealerships on the island, mostly larger, I had just about given up on finding what I was looking for and getting financed. I was to come here from another dealership and that they did in house financing. I figured if it was in house financing it would be cheap worn out cars. Wow! I was so surprised! They have REALLY NICE cars and financed me on the spot. Was no back and forth and even got a really good (low) payment. My credit they didn’t care about, and they stayed true to what they said, they didn’t even check my credit. I want to personally thank everyone over at Auto Galaxy Hawaii, most specially Ken! If you are looking for a car, truck or suv go see Ken. He is great!
I recently bought a Jeep Wrangler here, overall great experience! I worked with Ken who was very knowledgeable and personable. The pricing was very fair and my Jeep has been running great! Nice to have a dealer I can trust. Highly recommend!
We bought our son is first car here and we are very very satisfied. Ken worked around our budget and he gave us an awesome deal. Ken did not take advantage of us. We had to handle a few things after we bought the car and Ken was there, assuring all will be taken care of. We recently had to ship our son's car out of state, and because it was financed, and the transport company did not let us know we needed an authorization letter, Ken helped get what we needed in a short window. Words cannot express how much we appreciated that. We were in a difficult situation and Ken came through for us. If you are looking for a used car, call Ken. This would be the first place I would look. We will be back, guarantee. Awesome! Above and beyond customer service! If there were 10 stars to give Ken, I would!!
Recently, when my car finally needed replacing I started what I assumed was going to be a long, painful, nerve-wracking experience as I trolled through dealership after dealership to find the car I wanted at the price I could handle. Thanks to Ken and his crew, it took less than a week. Everyone on the lot was friendly, happy to help and so easy to work with. I felt no pressure whatsoever with my purchasing decision. Ken worked with me to get the vehicle I wanted into my budget so I could pay cash for it. Almost three weeks later and I'm even happier with my new used car than when I drove off of the lot. If you're looking to get a new used car, make Ken and Auto Galaxy your first stop. Hassle-, stress-, and pain-free.
Bought a really nice BMW 3 series here a few weeks ago. Was by far the easiest purchase I’ve ever done. Did no credit check financing on the spot. Ken didn’t make me feel bad about my credit or any questions. Only question was if I wanted the car, I said yes and within 30 mins I was out the door in my new car. Today I stopped by because I was having AC issues. Without hesitation Ken made sure they took a look at it for me. They figured out what it was and made a repair today, told me to let them know if that didn’t fix it, if it didn’t they would replace another part on it. I also ask if they could flush the cooling system as the radiator coolant was dark. They ordered the coolant and flushed the system right there in front of me. When it was all done I ask what I owed them....and I was shocked they told me nothing! They took care of it. I don’t know ANY used car dealership that will fix a car almost 2 weeks after you buy it, and for no cost at all to me. They could have told me it was “as is” and made me pay for the repair, but they didn’t! If you are looking for HONEST car sales, GO TO AUTO GALAXY! I had to leave this second review for them because they are by far the best experience I’ve had in a realllllly long time with car sales! Thank you Ken and everyone that helped me today!